Our evaluation process is FREE. It won't cost you anything but shipping charges to have us take a look at your media problem. Within 4 - 6 hours after receiving your media, we will determine the likelihood of a successful recovery and the exact cost of completing that recovery.
We have a NO DATA, NO CHARGE policy. We are very good at what we do, but if for some reason we are unable to recover your "target data" (specific files that are absolutely necessary), or if the cost of recovering that data exceeds your budget, we will return your drive (or other media) and there will be no charge to you for any time that the technician spent on your project.